SALES TERMS
TEXTURES
What is a Digital Texture?
A digital texture is a manipulated photograph of a surface image. I have designed these texture sets to give strong, medium and subtle results.
What version of Photoshop do I need to work with Digital Textures?
All full versions of Photoshop the software has the capacity to work with textured layers.
How do I apply a digital texture to my photographs?
When you receive your download instructions on how to apply a texture will be included, also watch my FREE tutorials on using Digital Textures
What size are the Digital Texture files?
Most of my Digital Texture files are 5000px on the longest side @ 300dpi. Each file is roughly 2.5MB each, making them perfect for layering up without your finished files getting too large. How long will it take to download? My Digital Art Texture collections are big files and although they have been zipped they are still very large. (max 250MB) Depending on your internet connection download speed will vary from customer to customer.
ACTIONS
What are Photoshop Actions?
Actions are macro programs that reside within Photoshop, much like a Plugin would. They can be installed into the Actions window and enable you to run a series of pre-recorded processing steps. These steps can be very complicated and together build the Action and give you a certain result. They can be replayed time and time again offering you consistence and a short cut to lengthy processing steps. Actions significantly cut down your processing time and enable you to create certain creative results that you may not be able to archive on your own.
What program do I need to be able to use your Actions?
SandraD Imagery Actions have been designed specifically to work with the full version of Photoshops Creative Cloud (CC),
How do I install Photoshop Actions?
Instructions come with your purchase also watch my How to Install video
How will I know what to do with my Actions when I get them?
With every purchase you'll receive a copy of the PDF PRODUCT GUILD. This booklet takes you through what the different Actions have been designed to do and when to use them.
Do these Actions work on both a PC and MAC's?
Yes, there is no difference in the files between PC and MAC versions. So, if you have both machines, say a MacBook then you can save and transfer the Actions across both your windows and OS systems.
OTHER DIGITAL PRODUCTS
There are a number of product video’s you can watch to learn how to install and use
PAYMENT & REFUNDS
How do I pay for your digital products?
The files are hosted and downloadable from SandraD Imagery Shop. All payments are made through PayPal either via your PayPal account or as a secure internet payment. You will get a direct download link after payment has been processed. Your download notification will be sent to your e-mail account.
How will I receive my digital download files once I have purchase them?
You will receive either a link or an e-mail with a down-loadable Zip file containing all your new digital files. Once downloaded please be sure to back up as soon as possible. Please be sure to back up your files regularly to keep them safe. {SandraD Imagery cannot be held responsible for lost or damaged files}
Can I get a refund after I have paid?
Unfortunately, due to the nature of these files, i.e. they are so easily copied, SandraD Imagery does not offer refunds or exchanges for digital products and all transactions are final. Please be sure before purchasing them you have selected; the correct product and you have the right editing software to be able to use them. Please note however that if you've experienced a genuine problem, it is always in your best interest to contact me so that I can help assist you in resolving it to your satisfaction.
Can I share purchased products with others?
No, digital products that you've purchased from SandraD Imagery are for your personal use only. It is illegal, under intellectual property rights, to share, transfer, copy or redistribute digital files in any way.
I’m a professional photographer, can I use digital Actions, Textures in my professional work?
Yes, these are designed to enhance your work and give you access to more creative freedom. They have been designed so that you can create beautiful pieces of art for yourself and your clients. However, you are strictly prohibited from creating templates or overlays, or any other photographic resource directly from the use of any SandraD Imagery digital product.
NEED TO ASK ANOTHER QUESTION?
At SandraD Imagery I am always happy to answer your questions regarding any product you’re interested in purchasing or already own. If you cannot find the answers you’re looking for above then please contact me.